Assistant Manager, Student Records

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg. 

About The Role

To work with Assistant Director, Office of Academic Services and Manager, Student Records to manage a team responsible for the smooth administration for full time undergraduate/law/CET programmes and provision of support including processes relating to student records, statistics, financial Schemes, reports and audits. The incumbent is also expected to identify gaps in processes and workflows and to strategize changes, system enhancements and/or adoption of new IT technologies due to evolving business policies and landscape.

What You Will Be Doing

• Work with team to execute various operational processes according to action plan and resolve operational issues.
• Work with stakeholders to translate new/revised business policies into implementation plans
• Manage team administration, performance and development.
• Work with team to actively review and contribute to the improvement of system and processes within department. 
• Oversees the administrative aspects of financial schemes, statistics and data reporting to internal and external stakeholders.
• Assist with University-wide and divisional activities/tasks as necessary or assigned (eg graduation, invigilation, minutes taking, etc).

Job Requirements

• Degree with at least 5 years' working experience, of which 3 years at assistant managerial level leading a team.
• Able to lead in identifying gaps in processes and workflows and to strategize changes for process/system enhancements and/or adoption of new IT technologies due to evolving business policies and landscape.
• Computational thinker with strong analytical and reasoning skills.
• Influencer with good interpersonal and communications skills to work well with people collaboratively.
• Resourceful, innovative and able to multi-task in a fast paced environment.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Proficient with Microsoft Office skills.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!  

Besides that, you will also get: 

• Competitive Pay Package
• Hybrid Work Arrangements (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers