Assistant Manager ( Accounts Receivable) - 1 Year Contract

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Job

The Assistant Manager (Accounts Receivable) is responsible for providing hands-on operational leadership to ensure continuity of Accounts Receivable invoicing functions during the maternity cover period. This role focuses on maintaining stable and accurate invoicing operations, supporting system-related activities, supervising day-to-day AR processes within established guidelines, and ensuring timely financial reporting and compliance. 

What You Will Be Doing

Key Responsibilities: 

• Manage end-to-end invoicing processes, including invoice generation, adjustments, reversals, credit notes, and cancellations for students, sponsors, and other debtors.
• Ensure timely and accurate billing in accordance with approved fee structures, sponsorship arrangements, and policies.
• Maintain and monitor student and debtor master records to ensure data accuracy and completeness.
• Ensure proper maintenance of billing records across the student lifecycle to support collections and reporting requirements.
• Support ongoing Accounts Receivable (AR) invoicing operations within core systems (e.g. Student Information System and Finance ERP).
• Ensure continuity of invoicing processes during system changes, enhancements, or configuration updates.
• Assist in resolving operational and system-related issues, including coordination with IT and external vendors where required.
• Support monthly closing activities related to invoicing and AR postings, ensuring timely and accurate completion.
• Review reconciliations, exception reports, and variances related to invoicing transactions.
• Support the preparation of invoicing-related data for government claims and budgeting purposes.

• Ensure proper documentation and audit trails are maintained.
• Collaborate closely with Finance, IT, and operational teams to resolve invoicing, data, and system-related issues.
• Escalate complex or policy-related matters to the Accounts Receivable Manager and Finance Business Partner (FBP) where required.
• Provide day-to-day guidance and oversight to AR staff within established processes and escalation protocols.
• Ensure compliance with University policies, GST requirements, and applicable funding guidelines.
• Support audit requirements, including preparation of schedules and responses to audit queries.
• Prepare clear documentation and ensure proper handover at the end of the contract period.
• Perform any other ad hoc duties as assigned.

Job Requirements

• Degree in Accounting, Finance, or a related discipline, with 5–8 years of relevant Accounts Receivable experience, including supervisory or team leadership responsibilities.
• Proven experience managing end-to-end AR functions, including invoicing, reconciliations, month-end closing, and audit support within a structured environment.
• Demonstrated ability to supervise and guide a team, ensuring accuracy, timeliness, and compliance with policies and procedures.
• Hands-on experience with ERP systems such as SAP S/4HANA, with a good understanding of billing configurations, master data, and system workflows.
• Familiarity with student information systems, digital payment platforms, and reconciliation tools will be an advantage.
• Strong Microsoft Excel skills for data analysis, reconciliation, and reporting.
• Good interpersonal and communication skills.
• Customer-centric mindset with the ability to handle sensitive financial matters professionally.
• Strong problem-solving skills with a continuous improvement mindset.
• Well-organised with good time management skills and the ability to work under tight timelines.
• Excellent team player with the ability to collaborate effectively across teams.