Assistant Manager (Research and Consultancy)

Centre for Workplace Learning and Performance

Company Description

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative and responsive TAE sector. We have various positions open now for recruitment.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Description

In this position, the appointee will be working as part of the Business Development & Consultancy unit, supporting the Centre for Workplace Learning and Performance at IAL. The appointee will be responsible for formulating project scopes and undertake research translation efforts to build toolkits for learning and performance consulting use.

Research Translation & Experimentation (50%)

• Work closely with L&OD practitioners, consultants, researchers, adult educators, instructional designers, internal business units, and external enterprise stakeholders as part of applied and field research to identify and translate authentic practices into usable resources for consulting use (e.g. case studies, on-line tools, diagnostics, written literature, evidence summaries, process templates, frameworks, guiding principles, etc).
• Independently research relevant literature and analyses practices in authentic settings, to co-create toolkits for learning & performance consulting use.
• Conduct of validation exercises on the toolkits developed, including pilot use.
• Prepare and coordinate written, graphic, visual materials, web site content and other media for presentation/dissemination.
• Identify appropriate service providers (e.g. copy writers, editors, publishers) to support the production of the output documents and is responsible to plan and oversee this process.

Enterprise Engagement & Projects Scoping (50%) 

• Liaise and collaborate with various enterprise stakeholders at all levels, to understand critical requirements and objectives.
• In consultation with enterprise stakeholders, chart out possible project scopes relating to learning and performance, covering objectives, outcomes, and corresponding measures to drive business results, workplace performance improvement and/or behaviour change.
• Support involvement to client meetings and initiatives, as required.
• Work closely with the project management & administration team in the handling of enterprise-related matters, as required.

Job Requirements

• At least 3-5 years of relevant experience in applied research and consulting, preferably in the learning and organisational development field.
• Tertiary qualification in the area of business, human resource, learning & development, and/or organisational development.
• Relevant Training and Adult Education (TAE) qualifications would be advantageous (e.g. ACTA, ACLP, DACE and/or DDDLP).
• Good business acumen and results orientation.
• Highly conversant in business, learning, and organisational development practice and terminologies.
• Excellent listening, networking, and interpersonal skills, with the ability to build cross-functional relationships across various levels.
• Highly resourceful with excellent analytical and creative problem-solving skills.
• Excellent communication and writing skills; meticulous and detail-oriented.
• Effective as both an individual contributor and overall team player.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What do we offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers