Executive, Operations and Maintenance Services

About the Job

Supports the smooth day-to-day operations through coordination with the Intergated Facilities Management (IFM) service provider, conduct property inspections, attend to customer feedback and drive green building initiatives.

Job Description

Key Responsibilities:

Campus Operations and Maintenance

• Supervise the operations and maintenance activities of the Integrated Facilities Management (IFM) service provider to ensure safe and functional built environment within the University campuses.
• Communicate with the IFM service provider and specialist contractors to provide timely follow up to users’ requests and feedback.
• Conduct routine inspections to ensure that maintenance works are carried out in timely manner and complies with quality standards.
• Prepare monthly reports on maintenance works, equipment performance trend, service quality and users’ feedback. Support data-driven initiatives such as performance tracking, trend analysis, and service benchmarking.
• Track renewal of regulatory licenses and certification.
• Participate in process improvements, digitalisation, and smart technology initiatives where applicable. 

Sustainability & Resource Conservation

• Analyse environmental sustainability performance data from the Facility Management System (FMS) to identify opportunities for improving sustainability.
• Collaborate with sustainability unit to drive green building initiatives. 

Job Requirements

• Degree / Diploma Holder in Engineering, Estates or Facilities Management or a related field, with at least 3 years of relevant working experiences.
• Resourceful team player and leader with a lot of initiatives.
• Meticulous and passionate to drive innovative changes.
• Highly independent and possess good time management.
• Pleasant disposition with a high level of integrity and work ethics.
• Excellent interpersonal, communication and organisational skills.
• Familiar with most Microsoft Office applications, AutoCAD, BIM.