Executive, Registry Support (1 year contract)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Job

The Institute for Adult Learning (IAL) at SUSS administers the Training and Adult Educator Professional Pathway (TAEPP), a national initiative supported by SkillsFuture Singapore. TAEPP is dedicated to raising the standards and professionalism of Singapore’s Training and Adult Education (TAE) sector. Through the National Adult Educator Registry, TAEPP supports Singapore’s adult educators who deliver SSG-supported training by upholding rigorous quality assurance, ensuring regulatory compliance, and fostering continuous professional development. The roles within this team are pivotal in driving the effective operation of the registry, aligning policies, and engaging stakeholders to maintain service excellence and advance the strategic objectives of the sector. 

What You Will Be Doing 

Key Responsibilities

• Process registrations and renewals for adult educators accurately and promptly, ensuring compliance with TAEPP standards. 
• Maintain data integrity and support the consolidated database of qualified adult educators. 
• Provide frontline support to educators, responding to queries and assisting with registry-related matters. 
• Assist with onboarding, data migration, and documentation for legacy programmes. 
• Support operational tasks during peak registration cycles and contribute to continuous improvement of registry processes. 

Job Requirements

• Diploma or Degree holder with at least 1 year of administrative experience. 
• Strong attention to detail and ability to manage high transaction volumes. 
• Proficient in Microsoft Office applications; knowledge of registry systems is an advantage. 
• Excellent communication and interpersonal skills. 
• Ability to work independently and as part of a team. 
• Commitment to continuous learning and professional development.