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Executive, Student Records (1-year contract)

Student Records

The candidate will work with Student Record Manager and team to support the study life-cycle of students enrolled in SUSS; to administer and keep records of  students' academic progression including course offer, deferment, withdrawals and transfer; and to confirm graduation records.

Job Description

  • To process deferment, withdrawal from course/programme, transfer of program, restart of programme, candidature extension, certification letters
  • To verify student status upon 3rd party requests
  • To maintain continuing students’ files 
  • To track students’ performance using CGPA and issue warning/termination letters
  • To track scholars/sponsorship students using CGPA and issue warning/termination letters
  • To invite eligible students for honours programme
  • To create instalment payment plans, and process course choice registration
  • To prepare invoices for students
  • To follow up on course offer appeals
  • To generate tax invoices for corporate sponsorship students
  • To follow up on inactive students and outstanding payments
  • To process graduation
  • To generate conferment letters and prepare transcripts/certificates
  • To co-ordinate student-related activities in the team
  • To assist in data verification and system testing


Job Requirements

  • Degree/Diploma holder with at least 3 years of relevant work experience
  • Analytical, resourceful and able to multi-task in a fast paced environment
  • Self-motivated, positive attitude, able to work independently and take initiative
  • Meticulous with an eye for details
  • Good team player with good interpersonal and communications skills
  • Proficient in Microsoft Office

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