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Executive, Student Records (1-year contract)
Student Records
The candidate will work with Student Record Manager and team to support the study life-cycle of students enrolled in SUSS; to administer and keep records of students' academic progression including course offer, deferment, withdrawals and transfer; and to confirm graduation records.
Job Description
- To process deferment, withdrawal from course/programme, transfer of program, restart of programme, candidature extension, certification letters
- To verify student status upon 3rd party requests
- To maintain continuing students’ files
- To track students’ performance using CGPA and issue warning/termination letters
- To track scholars/sponsorship students using CGPA and issue warning/termination letters
- To invite eligible students for honours programme
- To create instalment payment plans, and process course choice registration
- To prepare invoices for students
- To follow up on course offer appeals
- To generate tax invoices for corporate sponsorship students
- To follow up on inactive students and outstanding payments
- To process graduation
- To generate conferment letters and prepare transcripts/certificates
- To co-ordinate student-related activities in the team
- To assist in data verification and system testing
Job Requirements
- Degree/Diploma holder with at least 3 years of relevant work experience
- Analytical, resourceful and able to multi-task in a fast paced environment
- Self-motivated, positive attitude, able to work independently and take initiative
- Meticulous with an eye for details
- Good team player with good interpersonal and communications skills
- Proficient in Microsoft Office