Executive, Student Records (1-year contract)

Student Records

The candidate will work with Student Record Manager and team to support the study life-cycle of students enrolled in SUSS; to administer and keep records of students' academic progression including course offer, deferment, withdrawals and transfer; and to confirm graduation records.

Job Description

To process deferment, withdrawal from course/programme, transfer of program, restart of programme, candidature extension, certification letters
To verify student status upon 3rd party requests
To maintain continuing students’ files
To track students’ performance using CGPA and issue warning/termination letters
To track scholars/sponsorship students using CGPA and issue warning/termination letters
To invite eligible students for honours programme
To create instalment payment plans, and process course choice registration
To prepare invoices for students
To follow up on course offer appeals
To generate tax invoices for corporate sponsorship students
To follow up on inactive students and outstanding payments
To process graduation
To generate conferment letters and prepare transcripts/certificates
To co-ordinate student-related activities in the team
To assist in data verification and system testing

Job Requirements

Degree/Diploma holder with at least 3 years of relevant work experience
Analytical, resourceful and able to multi-task in a fast paced environment
Self-motivated, positive attitude, able to work independently and take initiative
Meticulous with an eye for details
Good team player with good interpersonal and communications skills
Proficient in Microsoft Office

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