Executive/Senior Executive, Financial Aid

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Job

This role will assist the Financial Aid (FA) Manager in developing and maintaining an efficient system for planning administrative operations and structuring the department to ensure effective team performance through optimal delegation and clearly defined responsibilities and objectives.

What You Will Be Doing

Key Responsibilities

• To support the planning and managing of scholarships, sponsorships and financial aid.
• To provide advisory to prospective and existing students who are applying for scholarships, sponsorships and financial aid. 
• To support the development and maintenance of an effective and efficient system for automating manual processes within the department.
• Work closely with the IT department to identify gaps and opportunities for automation and implementing solutions.
• Work with IT department in incorporating these functions within the upcoming new financial aid system, where relevant.

Job Requirements

• Degree Holder with at least 2 years of working experience, preferably in customer service/administration. Relevant qualifications in Information Technology (IT) or a related field and/or relevant experience in implementing/ managing systems automation will be an added advantage.

• Proficient in Microsoft Office.
• Experience with automation tools such as UiPath (or similar) will be an added advantage.
• A good team player with good interpersonal, communication, presentation and writing skills.
• Pleasant disposition with good customer service skills.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful and able to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• An eye for detail.
• Mature, meticulous and possess a high level of discretion and integrity.
• Good command of written and spoken English

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers