HR Officer, Shared Services (6-month Maternity Cover)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Job

The HR Officer, Shared Services (6-month Maternity Cover) plays a key role in delivering efficient and employee-centric HR operational support within the University’s shared services model. The role supports the smooth and timely execution of core HR processes, ensuring service excellence across end-to-end HR transactions, faculty claims administration, HR systems administration, and the maintenance of accurate and reliable HR data.

What You Will Be Doing

Key Responsibilities

• Manage and execute end-to-end HR transactions, including onboarding, confirmation, contract renewals, transfers, promotions, and exits.
• Maintain and conduct audits of P-files and HRIS records to ensure data completeness, accuracy, and integrity.
• Administer training processes, including coordination with external training providers, payment processing and claiming for Absentee Payroll (AP) funding.
• Administer and process faculty claims, ensuring compliance with university policies and funding requirements.
• Administer leave and HR processes in accordance with university policies, employment laws and MOM regulations.
• Liaise with internal stakeholders (e.g., Payroll, HR Business Partners, Infrastructure, IT) to ensure seamless processing of HR-related matters.
• Serve as a key point of contact for employee queries, ensuring timely and effective resolution and promoting a service-oriented culture.
• Contribute to cross-functional HR projects and any ad-hoc HR operational/administration duties as assigned.

Job Requirements

• Diploma in Human Resource Management, similar or equivalent.
• At least 3–5 years of HR operations or shared services experience, preferably in a large or public sector organisation.
• Proficiency in HRIS systems (SAP SuccessFactors) and Microsoft Office applications.
• Good knowledge of Singapore’s employment laws and HR practices.
• Meticulous, detail-oriented, and able to handle confidential information with discretion.
• Excellent interpersonal and communication skills with a strong customer service mindset.
• Proactive team player with the ability to work independently in a fast-paced environment.
• Strong communication and interpersonal skills to work effectively across teams and levels.