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Library Associate (Temporary)

If you are looking for a rewarding and challenging job, join SUSS, Singapore’s sixth autonomous university. We care for you by creating a conducive work environment to develop to potential, and recognising your contributions and performance.

 

Job Title: Library Associate (Temporary)

Job Description

The Singapore University of Social Sciences (SUSS) Library seeks detail- and service-oriented individuals to perform a variety of complex procurement and inventory management duties. He or she will also provide user services, assisting students, faculty and staff in making effective use of the Library’s resources, collections and related services.

Key Responsibilities

  • Carry out procurement of journals and e-books, including handling order requests, searching and verifying holdings and bibliographic information, placing orders, processing invoices, updating fiscal records, generating reports and maintaining related files.
  • Serve as the first point of contact for publishers and library vendors via email/phone, including answering and directing enquiries, monitoring workflows, troubleshooting access issues, and maintaining vendor information.
  • Collect and compile statistical data gathered from library systems, vendors’ administration systems, survey tools, and web analytics.
  • Assist with the provision of access services such as inter-library loan/ document delivery and course reserves.
  • Provide first-level research assistance to library users via email and other channels, including answering general reference questions, guiding users to appropriate information, staff and resources, advising on basic search techniques, troubleshooting access/technical issues, and conducting brief library inductions. May involve some evenings or weekends.
  • Work on specified tasks or projects as required.

 

Requirements

  • Degree or diploma in any discipline. Undergraduates may also apply.
  • At least 2 years of experience in acquisitions/purchasing and access services/ customer service in technology-enhanced environments, preferably in a library.
  • Experience with library management systems (e.g., Alma) would be an asset.
  • Proficient in word processing, spreadsheets, email communication and use of web-based resources.
  • Excellent communication and interpersonal skills.
  • Very good organisational, analytical and problem-solving skills.
  • Strong attention to detail.
  • Ability to read situations and address user needs in a reliable and timely fashion.
  • Ability to work independently in a fast-paced team environment.
  • Curiosity and interest in research materials and methods.

Applicants are requested to submit their resumes via our website at https://www.suss.edu.sg/careers.

(Only shortlisted candidates will be notified.)

 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, national origin, or disability.

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