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Officer/Senior Officer, Student Records

Office of Academic Services

Job Description

The incumbent will be part of a team that contributes to the smooth administration of all student record matters. The Student Records Department is responsible for the administration and maintenance of student records. The department also deals with verification and issuance of certification letters, transcripts and degree certificates.

•Manage SUSS students’ academic progression which includes the processing of course enrolment, programme transfers, deferments, withdrawals and graduation for both undergraduate and postgraduate programmes 

•Process, verify and issuance of degree certificates, transcripts and certification letters

•Prepare statistical reports for Schools

•Actively contribute to the improvement of systems and processes through active suggestions in streamlining existing processes

•Assist with other tasks, duties as necessary or assigned (eg. co-ordinate department meetings, etc)

•Assist with University-wide activities as necessary or assigned (eg. graduation, invigilation, orientation, etc)

Job Requirements

Degree / Diploma

•Minimum 3 years of relevant working experience

•Analytical, resourceful and able to multi-task in a fast paced environment

•Self-motivated, positive attitude, able to work independently and take initiative

•Meticulous with an eye for details

•Good team player with good interpersonal and communications skills

•Proficient in Microsoft Office

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