Programmes & Operations Assistant (Temporary)

About SSC

The Student Success Centre at Singapore University of Social Sciences is seeking a dedicated and systematic Temporary Staff member to support our key operations and administration. The successful candidate will play a vital role in coordinating programme administration, including curriculum and assessment-related processes, managing Associate Faculty and Training Providers matters, and providing student assistance, which contributes to the overall smooth operations of the centre’s programmes. 

Key Responsibilities

• Coordinate programme administration, including scheduling, registration, logistics, and ensuring timely updates on Learning Management System platforms.
• Liaise with various departments in the university on curriculum administration to ensure smooth implementation of the programme
• Support Head of Programme in the implementation of the programme cycle, including course material management, monitoring of deadline adherence, assessment processing, report preparation and meeting coordination of instructors and course leaders.
• Coordinate with Instructors and relevant departments on associate faculty and Training Providers administration matters such as appointments, renewals, payments, and training requirements.
• Assist students on end-to-end process on programmes-related enquiries.
• Assist with finance and procurement administrative matters, including raising purchase requests, processing invoices and claims, tracking programme-related expenditures and liaising with stakeholders on payment matters.
• Maintain accurate records, streamline workflows, and identify opportunities for process improvements.
• Support the centre on general administrative matters as needed.

Job Requirements

• Diploma or higher (or equivalent experience) is preferred.
• Administrative experience in institute of higher learning is an advantage.
• Excellent organisational, multitasking skills and meet deadlines.
• Meticulous attention to detail and a proactive approach to problem-solving.
• Strong communication and interpersonal abilities to work effectively with multiple stakeholders.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and familiarity with Learning Management System platforms.
• 3 - 4 days per week, 8.30am to 5.30pm (total hours and specific days can be discussed)