Senior Specialist

Centre for Experiential Learning

The successful candidate will be responsible for the design, development, management and improvement of the Professional Readiness Programme.

The programme encompasses knowledge and skills that help students transition from school to work and student to professional identities, and supports students in their integration into social and professional communities.

Through the programme, students enhance their repertoire of knowledge, skills and competencies to a) cope with the realities of the working world, e.g. through developing business sense and savvy; b) navigate professional relationships, e.g. decoding the unspoken, and careful impression management; and c) integrate well in both the local and global contexts, e.g. fluency in language and culture in intra- and inter-cultural encounters. The programme alleviates the fear, anxiety and unease faced by newcomers joining the world of work and empowers them to confidently traverse the rough and tumble of the world beyond the university. The programme draws inspiration for its themes and topics using an evidence-based approach informed by the annual Graduate Employment Survey, prevailing market demand for specific skills and knowledge, data from students’ work attachment, conversations with workplace supervisors, insights from CEL’s specialists, discussions with industry and institutional partners, and ongoing research into workplace practices. This ensures that courses in the programme are relevant, meaningful and helpful to students

Major Duties and Responsibilities

(a) Programme Administration
• Review courses and develop new ones
• Write CPC/AB papers for proposed new courses
• Write CPC updates for changes to courses
• Vet course materials and assessments for existing, new and redeveloped courses
• Appoint External Assessors
• Confirm course quotas
• Perform class audits
• Monitor assessment marking for all courses
• Review overall marks and grades at the end of every semester
• Review evaluation reports on courses
• Conduct course review meetings at end of semester to provide feedback and address issues and problems
• Attend to all course team feedback and e-mails
• Prepare programme for academic and internal audits

(b) Associate Administration
• Appoint Associate Faculty (course developers, course leaders, assessment writers, instructors, markers)
• Conduct course team briefings at start of semester
• Update course teams of changes in policies
• Review evaluation reports on associates; manage and evaluate associates’ performance
• Confirm reappointment of associates

(c) Student Administration
• Prepare information materials for marketing purposes
• Attend to all student feedback, appeals, queries and e-mails
• Review plagiarism cases
• Review student feedback on courses and instructors

(d) Others
• Participate in department budgeting
• Develop and manage new programmes in consultation with the Director/ Dean/Provost
• Teaching assignment when necessary
• Be involved in research and publications
• Provide consultancy/training for other organizations
• Serve on internal and external committees to network and further SUSS’ interests
• Participate in institution-wide events when required
• Perform other duties as assigned by Director/Dean/Provost

Job Requirements

(a) Education and Professional Experience
• A postgraduate degree, preferably a PhD, from a recognized university
• At least five years of working experience, preferably in a higher education context
• Strong background in administration, leadership and management of diverse stakeholders

(b) Personal Attributes
• Strong commitment to excellence and outcomes
• Excellent team player with good interpersonal skills
• Proactive; high degree of personal initiative
• An eye for detail and a positive attitude
• Excellent oral and written communication skills

(c) Competencies
• Problem Solving
• Communication
• Relationship Building and Teamwork
• Strategic and Analytical Thinking
• Resource and Time Management

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