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Senior Officer, Student Records

Job Description

The incumbent will be part of a team that contributes to the smooth administration of all student record matters. The Student Records Department is responsible for the administration and maintenance of student records. The department also deals with verification and issuance of certification letters, transcripts, and degree certificates.

  • Manage SUSS students’ academic progression which includes the processing of course enrolment, programme transfers, deferments, withdrawals, and graduation for both undergraduate and postgraduate programmes 
  • Process, verify and issuance of degree certificates, transcripts, and certification letters
  • Actively contribute to the improvement of systems and processes through active suggestions in streamlining existing processes
  • Assist with other tasks, duties as necessary or assigned (eg. co-ordinate department meetings, etc)
  • Assist with University-wide activities as necessary or assigned (eg. graduation, invigilation, orientation, etc)

Job Requirements

  • Degree or diploma with at least 3 years of relevant working experience
  • Analytical, resourceful, and able to multi-task in a fast-paced environment
  • Self-motivated, positive attitude, able to work independently and take initiative
  • Meticulous with an eye for details
  • Good team player with good interpersonal and communications skills
  • Proficient in Microsoft Office

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