Senior Officer (Service-Learning), 1 year contract

About The Job

The SUSS Core supports the university’s mission by providing a transformative experience that educates students holistically – cognitively, socially, and creatively. It equips students with values, skills and knowledge to become adaptive, resilient global citizens, ready to engage with the challenges of the 21st century. Through interdisciplinary & experiential learning, students are empowered to appreciate complex issues in local and global contexts, enhance their understanding of individuals, communities and relationships, and contribute meaningfully to society. The SUSS Core emphasises socio-cultural competence and social responsibility, fostering sustainable, reciprocal engagement with partners on real-world issues. 

The Executive (Service-Learning) reports to the Head (Service-Learning) and supports the effective delivery of key Service-Learning programmes and initiatives, working with internal and external stakeholders to contribute to the strategic and operational goals of the SUSS Core. 

What You Will Be Doing

• Support the operational delivery of the ePortfolio graduation requirement, including coordinating key processes, communications and stakeholder engagement to ensure timely and effective implementation.
• Support the coordination of annual University awards under the purview of the Service-Learning unit, including nomination and assessment processes, judging sessions, and engagement with nominees, selection panel members and other relevant stakeholders.
• Coordinate the experiential components of NIE301 Learning with Communities, including administrative and logistical arrangements, contract administration, stakeholder coordination and onsite support for student-community engagement activities.
• Contribute to the continuous improvement of Service-Learning operations and stakeholder experience, including streamlining processes and supporting the effective use of digital tools and technology.

Job Requirements

• Degree holder with at least 3 years of relevant professional experience, preferably in higher education, education and/or the community sector. 
• Strong coordination and organisational skills, with the ability to manage multiple workstreams, timelines and stakeholders effectively.
• Strong written and verbal communication and interpersonal skills, with the ability to work effectively with students, colleagues and external stakeholders.
•  Resourceful and adaptable team player who is able to work independently and collaboratively, with initiative and sound judgement.
• Comfortable using digital tools and technology to support efficient ways of working; experience with data analytics would be an advantage.
• Proficient in Microsoft Office 365 and Adobe Professional applications.