Temp Admin/Ops Assistant

Responsibilities:

• Attend to reception at Counselling Centre including tending to walk-in clients, answer telephone queries, and respond to email enquiries daily
• Ensure smooth operation of appointment bookings by daily monitoring of centre booking portal, including calling clients to reschedule/cancel/book new appointments.
• Troubleshoot service-related problems, resolve admin and client issues, coordinate with staff and clients.
• Provide basic technical support to staff and students regarding login to C-three system.
• Create and set-up Registration Form, Feedback form. Test QR code and link for workshops and programs organised by the Centre
• Set up the rooms, oversee logistics and support admin/ops for Centre programs and events, ensuring smooth setup, and effective engagement with students/public.

Requirements:

• 2- 3 years’ relevant working experience in administrative areas.
• Prior working experience in a school/polytechnic or University environment will be advantageous.
• Service related/client facing work experience is preferable.
• Good time management, follow through deadlines
• Effective interpersonal skills with good written and spoken English.
• Good knowledge and use of Microsoft Office applications such as Microsoft Word, Excel, PowerPoint, Teams, Zoom
• Able to work evenings occasionally. 

Commitment Period: Now until 31 December 2025
Working hours: 8.30am to 5.30pm