Temporary Student Admission Assistant

Job Description:

We are seeking a Temporary Student Admission Assistant to support admissions operations. The primary responsibilities include:

Application Processing and Acceptance of Offer

• Process application submissions, track application status and follow up with applicants on outstanding documentation.

• Prepare and organise documentation required for the offer acceptance stage.
• Follow up with offered applicants to confirm acceptance and support completion of acceptance requirements.

Subsidy Eligibility Administration

• Follow up with applicants on subsidy-related declarations, clarify discrepancies and assist with updates where required.
• Verify applicant information with relevant institutions, where applicable.

Certified True Copy (CTC) Document Management

• Coordinate applicant notifications and reminders for submission of documents requiring certified true copies; verify submissions and upload documents to the designated repository.
• Track documents pending certification and follow up on deferred certifications in accordance with stipulated timelines.

Email and Correspondence Management

• Triage incoming emails, file correspondence appropriately and route enquiries to the relevant teams for follow-up.
• Respond to general enquiries and provide accurate information within established service standards.

Additional Administrative Support

• Receive and log hardcopy submissions and notify relevant personnel for follow-up.
• Scan, file and dispose of documents from prior intakes in a secure and orderly manner.

Employment Terms

Contract Duration: 8-month contract

Working Hours: 8:30am to 5:30pm

Working Days: Monday to Friday